Privacy notice

Who we are

Perk Group Africa Limited, a licensed internet service provider in Kenya. Muguku Business Centre, 4th Floor, Suite J4, Kikuyu. Email info@perk-gafrica.com, phone +254 712 028 449.

What we collect

Your name, phone number, email and installation address and location; your package and payments (mobile money references); connection records such as your device, IP address and data used; and your messages and calls with us. On our hotspots: the number you enter, your payment reference and your session records. We don't monitor or record what you browse or the content of your communications, except to run and secure the network or where the law requires.

Why we use it

To connect you, bill you and support you; to keep the network secure and running well; to recover unpaid amounts; and to meet our legal duties. We send you offers only with your consent.

Who we share it with

Only where needed: payment and messaging providers, the suppliers who run our billing, network and support systems, our auditors and advisers, and authorities when the law requires it. We do not sell your personal data. Some of these systems are outside Kenya; we use them only with the safeguards the Data Protection Act requires.

How long we keep it

Account and payment records: 7 years after your service ends. Connection records: 12 months. Support records: 3 years.

Your rights

Under the Data Protection Act, 2019 you can ask to see your data, have false or misleading data corrected or deleted, object to how we use it, and withdraw your consent where we rely on it. Email info@perk-gafrica.com: we reply within 7 days, at no charge. If you're unhappy, tell us first; you can also complain to the Office of the Data Protection Commissioner.

A summary of our Customer Privacy Notice (PGA/DP/03, effective 5th January 2026). The full notice is available on request and at our offices.